376 NEWSLETTER 2021 What Does the Change in WhatsApp’s Privacy Policy Include?1 Differences in the Data Controller and Privacy Policy According to the User’s Region According to the newly published privacy policy, users residing outside of the European Region will be served by WhatsApp LLC as the data controller, subject to this updated privacy policy. However, if the user lives in the European Region, it has been announced that the service will be provided by WhatsApp Ireland Limited, instead of WhatsApp LLC as the data controller, subject to another privacy policy. Therefore, it can be said that the update has not been implemented in countries that are subject to the European General Data Protection Regulation (GDPR). Processed Data Through the updated privacy policy, WhatsApp declared that along with the information on usage and log, location, device and connection, WhatsApp account, - in certain cases - messages, users’ connections, user status, cookies and customer support, which are automatically collected, it will also process information regarding transactions and payments, information provided by others (third-parties) about the user, and user reports. According to the updated privacy policy, if the payment services, or services meant for purchases or other financial transactions to be provided by WhatsApp are being used, some additional information, including payment account and transaction information, will be processed. It was stated that the payment account and transaction information includes information necessary for using this service and the completion of the payment transaction, such as payment method, shipping details and transaction amount. In addition, it is regulated that others (third-parties) may also provide information about the user to WhatsApp and third party ser1 WhatsApp Privacy Policy, https://www.whatsapp.com/legal/updates/privacypolicy/?lang=en (Access date: 21.01.2021).
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